
Presented by WPI - A Leader in the Management of
Technology
Introduction and
Description:
The term “risk management”
has different meanings. One distinction is ‘pure risk’ vs. ‘speculative
risk’. Pure risk concerns systems or operations and answers the questions:
‘What can go wrong?’ and ‘What action should be taken?’ Speculative risk
concerns financial risk management (usually separate from any process or
operation.) This course is primarily concerned with pure risk management in
a business environment, i.e. making decisions in the face of uncertainty.
Classic methods from risk assessment and risk evaluation are first covered
and then applied.
Organizational
decision-making is steeped in uncertainty: uncertainty from the outside
environment, uncertainty in values and objectives, and uncertainty in the
cost and effectiveness of organizational strategies and actions. Many
scientists, engineers, and managers respond by denying its existence (i.e.
modeling uncertainty through expected values and treating the problem
deterministically) or by including its consideration only on a qualitative
basis at the end of the decision making process. This course is designed to
improve your skill in recognizing, confronting, and modeling uncertainty
within a decision making process. It covers risk assessment, risk
evaluation, and risk communication.
Under risk assessment, it
covers the integration of diverse sources of information (i.e. qualitative
and quantitative, objective and subjective) so as to utilize all available
knowledge when modeling uncertainty. Under risk evaluation, it teaches you
how to manage uncertainty through action responses such as exposure
avoidance, risk prevention or reduction, and contingency planning. Under
risk communication, it covers terminology and psychological factors.
The course emphasizes a
normative and quantitative approach to operations risk management including:
decision trees, multi-attribute choice, and scoring models. Coverage also
includes material from behavioral decision-making and cognitive psychology.
The course assumes an introductory understanding of probability and
statistics.
Teaching Pedagogy:
Real-world examples, live
demonstrations, in-class experiments, and highly interactive class
discussions of readings and cases comprise the primary learning vehicles for
this course.
Course Objectives:
-
Understand the concept of
Risk Management in a business environment.
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Understand the various
tools available for assessing, communicating, and managing risk.
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Develop the ability to
apply quantitative risk management and decision-making techniques to your
own work/company
Course Materials:
-
Making Hard Decisions
with DecisionTools, by R.T. Clemen and T. Reilly (includes Palisade
Decision Suite Software), 2004, Cengage Learning (Duxbury Press), ISBN
0495 015083—required text.
-
Palisade DecisionTools
software (comes with text)
-
Laptop computer to work
software problems in class
Audience:
Engineers, scientists,
technical managers, project managers, and others who want to manage risk
Prerequisites:
A college degree and some
basic familiarity with statistics are desirable.
Please Note: Attendee
will be required to purchase the text book on their own.
Agenda:
Day 1
-
Introduction
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Risk Definitions
-
Probability Review
-
Decision Trees
-
Value of Information
Day 2
-
Multi-Attribute Choice
and Scoring Models
-
Risk Management
Activities
-
Risk Aversion and Risk
Evaluation Modeling
-
Risk Communication
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Course Wrap-Up
Instructor Bio:
Dr. Monat is a Director and
Adjunct Professor in the Corporate and Professional Education Department at
Worcester Polytechnic Institute, Worcester, MA, where he teaches courses in
Operations Risk Management, Productivity Management, Operations Management,
and Project Management. Dr. Monat has both management and teaching
experience in the medical device, separations, food & beverage, consulting,
and environmental industries, having served as President of Harvard Clinical
Technology, President of Business Growth Specialists, Inc., as Sr.
Vice-President of Pall Corporation, and in a variety of positions for Koch
Membrane Systems, Inc. Dr. Monat’s current research interests include
quality in both service and manufacturing environments, corporate
productivity, employee performance metrics, business applications of
logistic regression, and operations risk analysis. He has a B.S. in
Aerospace and Mechanical Sciences from Princeton, and an M.S. and Ph.D. in
Environmental Engineering from Stanford.